Help

Technical Requirements

Below are answers to frequently asked questions related to the technical requirements for courses to run on this website.

How do I enable pop-ups?

Pop-ups are enabled differently in different browsers. Below please find instructions on how to enable pop-ups for three commonly used internet browsers:

Chrome | FirefoxInternet Explorer

If after following the instructions for your browsers, pop-ups are still disabled, then it could be that a toolbar add-on could be blocking pop-ups. Check the toolbar settings to make sure pop-ups are enabled for http://primrelearning.com.

How do I get Flash to run on my computer?

To run the enhanced courses you will need Flash Player 6.0.79 or later on your computer (http://www.adobe.com/go/getflash) (Flash Player 7 or later recommended).

It is important that you have pop-ups enabled to run the multimedia courseware.

What browsers does this site run on?

PC users running Windows can use Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, or Opera 9.5 and later.

Macintosh users can use Safari 3 and later, Firefox 1.x and later, or Google Chrome.

How fast an internet connection do I need?

Internet access with minimum 256+ Kbps connection (higher connection speeds are recommended)

What computer hardware do I need?

Computer requirements are listed below.

  • Computer: 500 megahertz (MHz) processor or higher (32- or 64-bit)
  • Memory: 256 MB minimum
  • Display: 800 X 600 screen resolution (1,024 x 768 or higher recommended)
  • Multimedia: Sound card and headphones or speakers

Help! I'm still confused. Who can I contact for technical help?

If you have questions or problems, please email nmurphy@primr.org.

Last modified: Wednesday, 3 February 2016, 12:40 PM